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SERVICE PRODUCTION COORDINATOR FOR NETWORK SERVICES IN INDIA

5:32:00 PM
INTO SERVICE DEVELOPMENT & COORDINATION?
WE LIKE THAT ABOUT YOU
Sandvik IT Global Shared Services is a support function with the mission of meeting the IT needs of Sandvik's business globally. This is done in an international environment, within various areas of responsibilities, such as IT architecture, management systems, process development, IT security and IT support. Today, about 850 people in approximately 40 countries work in IT Global Shared Services at Sandvik.
Network Services is a department of IT Global Shared Services that has responsibility for all networks within Sandvik. During the last six months the department’s global network team, a core team of twelve people, has become a focal point for business and technical development. The team's objective is to reinvent networking in order to meet emerging requirements and create a more robust and effective planning process. Part of this process is to build the next generation of networking by supporting a fully cloud-enabled environment with cloud based security and distributed Internet access. Therefore, Sandvik Network Services offers everything from very technical competencies to strong leadership skills and good project management.
To ensure attractive network services, we are now looking for a Service Production Coordinator, who will be part of an agile team in the forefront of change. The position will be located in Pune, India.
Key performance areas
As a Service Production Coordinator for Network Services, you are responsible for the daily production of our network service. You make sure that we achieve agreed service levels, and you contribute to the development of new services, demand and senior stakeholder management and interaction with our network suppliers. Furthermore, you are the focal point for, both internal and external clients in all matters related to the service. You also ensure that all working procedures are maintained and kept up to date, while assisting and implementing continual service improvements.
Your profile
We are looking for someone with a degree in IT, such as Computer Science, or equivalent qualifications. You have at least five years’ experience from working in a similar environment and, as we work in a global setting, you have proven cooperation skills and communicate fluently in English, both in writing and speaking. You also have:
  • Experience of Cisco LAN equipment/solutions and are Cisco certified, or equivalent experience
  • Extensive IPVPN, WAN, VLAN, and MPLS experience
  • Experience from LAN-segmentation and firewalls
  • Experience from routing and switching technologies
  • Experience of testing and defining technical KPI structures
  • Experience from writing technical specifications, business cases and financial justifications
  • Experienced in ITIL,
We place great value on your personal qualities; characterized by a structured and analytical approach as well as your commitment to performing and delivering to tight deadlines; always striving forward and taking the initiative. You are a true team player and combine punctuality and an independent working style, with outstanding networking and communication skills. Since you will be facing a great variety of challenges, you must also be able to identify the wider implications of any given issue.
We actively work to create a workplace that is characterized by diversity and inclusion.
To apply
Send your application no later than June 22, 2015. Read more about Sandvik and apply at www.sandvik.se/career, job-id: 337282.
For more information about the recruitment process, please contact HR Services, +46 (0)20 261 444.
Recruiter
Renée Nordström
Sandvik is a high-tech and global engineering group offering advanced products and services that enhance customer productivity, profitability and safety. We have world - leading positions in selected areas - tools for metal cutting, equipment and tools for the mining and construction industries, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems. In 2014 the Group had about 47,000 employees and representation in approximately 130 countries, with sales of about 89,000 million SEK.
Deadline: 22 Jun
Job-ID: 337282

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