COMMUNICATION WITH COMMUNITIES (CwC) OFFICERS

The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization that works in more than 35 countries around the world. DRC has recently established a presence in Greece where aims at delivering immediate assistance and protection-guided emergency response to refugees and migrants in the Greek island of Lesvos based on international humanitarian standards and in line with the Greek government strategy.

BACKGROUND

The number of persons transiting the Greek Island of Lesvos, in search of safety elsewhere in Europe, has significantly increased since June 2015. As numbers increased to several thousand new arrivals per day, reception facilities and the capacity of primary duty-bearers as well as the humanitarian community in Greece was overstretched. As a consequence, persons awaiting registration before continuing their journey onwards have been exposed to conditions that can be below standard and conducive to an unsecure protection environment, especially for the most vulnerable cases.

With the overall objective of urgently improving the quality of the protection environment and conditions for those persons likely in need of international protection, this project seeks to support primary duty-bearers (Ministry of Migration Policy as the primary actor) to the furthest extent possible through the implementation of small scale construction to improve infrastructure, systematic information dissemination on available services and the registration process to persons of concern in a language they understand, development of site profiles and continuous monitoring of service provision, management of available accommodation facilities to ensure adequate shelter and priority to the most vulnerable, and conducting protection monitoring and support for the development and implementation of an adequate referral system for vulnerable cases.

PURPOSE

Under the supervision of DRC CwC Coordinator and in close coordination with other DRC field units, the CwC Officers will undertake direct responsibility for disseminating and supporting the development of all communication products and tools to be used in Moria reception/transit site, to ensure adequate information is being received by the refugees.

Furthermore the CwC Officers will develop and maintain good relations with the refugee community, local authorities, partner organizations and other relevant stakeholders, to ensure adequate and relevant information sharing systems are in place and cover all information needs of the refugees.

KEY RESPONSIBILITIES

Tasks and responsibilities include but are not limited to the following:

• Ensure adequate communication to refugees with the aim of improving efficiency of the transit and registration process
• Provide relevant information to refugees regarding the registration process and availability of services in Moria
• Work closely with the DRC Protection unit in identifying persons with specific protection needs and referring them to relevant existing services
• Support smooth functioning in the production and dissemination of various communications tools for refugees
• Support in the production of various communication resources for refugees based on key messages and concerns
• As necessary, hep oversee the work of project contractors, including translators, script writers, graphic artists or other contributors to guarantee quality and accuracy of communication materials produced and disseminated
• Continuously advocate for increased communications with refugees throughout DRC units, duty bearers and other humanitarian actors
• Document case studies, best practices and lessons learned from each of the activities implemented
• Represent DRC in different meetings as required
• Provide translation/interpretation as necessary

Any other duties as may be assigned by the CwC Coordinator, relevant to the achievement of Communication objectives

REPORTING ARRANGEMENTS

The position is supervised by: AAP and CwC Coordinator

PERSONAL SPECIFICATIONS

Required Qualifications

• University degree in a Communications related field
• Strong verbal and written English skills; working knowledge of Arabic or Farsi is highly desirable
• At least one year of working experience with public agencies or private companies, preferably in a communications related field. Previous working experience with local or international NGOs will be considered as a strong advantage
• Strong computer skills
• High professional ethics

Skills & Qualities

• Excellent interpersonal and teamwork skills, working with different groups, partners and nationalities
• Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principle
• Flexible, enthusiastic and willing to learn from others
• Willingness and availability to work night shifts
• Ability to multitask and cope with competing demands under tight deadlines
• Ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required
• Ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment

TERMS AND CONDITIONS

This position is requested for a period of three months with potential to extend based on performance, DRC requirements and availability of funds.

We offer a fair compensation package depending on your qualification and experiences. DRC provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.

The position will be based in Moria/Mytilene, Lesvos (Greece)

HOW TO APPLY:

APPLICATION PROCESS

Interested? Then apply for this position by clicking here.

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.

Applications close on 11 February.

Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.

About DRC
The Danish Refugee Council (DRC) is a private, independent, humanitarian organization working on all aspects of the refugee cause in more than twenty five countries throughout the world. The aim of DRC is to protect refugees and internally displaced persons (IDPs) against persecution and to promote durable solutions to the problems of forced migration, on the basis of humanitarian principles and human rights. DRC works in accordance with the UN Conventions on Refugees and the Code of Conduct for the ICRC and NGOs in Disaster Relief.
The protection and assistance to conflict affected population is provided within a long-term, regional and rights-based approach in order to constitute a coherent and effective response to the challenges posed by today’s conflicts. Assistance consists of relief and other humanitarian aid, rehabilitation, support to return and repatriation as well as promotion of long-term solutions to displacement and its causes. In addition, support and capacity building of local and national authorities and NGOs form an integral part of DRC’s work.