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Desktop Support Analyst

Desktop Support Analyst

Apply nowJob no: 494526
Work type: Full Time
Location: Brisbane
Categories: IT
  • Pioneering Australian company
  • High profile projects in communities around the world
  • Extraordinary career, unique opportunities
About SMEC
SMEC is a professional services firm with Australian origins and a global footprint that provides high-quality consultancy services for major infrastructure projects.
SMEC is ranked among the world's top infrastructure design firms and continues to win industry awards for technical excellence, design innovation and the management of environmental and social risks.
The SMEC Profile:
  • It is our culture to celebrate diversity, employ great people and work on interesting projects
  • We are a private company, wholly owned by our people
  • We have an established network of over 70 permanent offices around the world and over 5,000 employees
  • We offer our people opportunities to work, both in Australia and internationally, in the areas of: Transport; Water; Geotechnics and Tunnels; Environment; Urban Development; Hydropower and Energy; Social Development; Government and Advisory Services; and Mining, Oil and Gas.
The role
We are currently seeking a Senior Desktop Support Analyst to work closely with our other specialists in our ICT team. Based in Brisbane, your main responsibilities will include:
  • Provide desktop and user support, ensuring prompt and accurate responses are given to requests for IT assistance.
  • Provide assistance with systems maintenance and installations.
  • Provide assistance in the management of assets, including the maintaining of acquisitions and ordering.
Suitable applicants will have:
  • 5+ years of experience in desktop support
  • Experience working with Microsoft Office 7, Lync, Windows Server
  • Experience in the engineering, mining, construction or related industries will be highly regarded
  •  The ability to prioritize work appropriately and work with minimal supervision
  • A desire to meet or exceed client expectations
  • An ability to establish strong business relationships within the business environment and beyond
  • Experience in producing quality outcomes within an environment with competing demands and tight timeframes
  • An industry recognised qualification will be highly regarded
  • A current Australian drivers licence is essential
In return, SMEC offers you the benefits that come from working in a global multidisciplinary consultancy in an environment where your fresh ideas and enthusiasm will be welcomed and rewarded. We expect you to grow within this role.
How to apply
If you require any further information about this position please contact Emilie Huckel on 02 9925 5577.
All applications must be submitted online. To apply, click on the "Apply Now" link below and follow the prompts. All applications will be reviewed by mid-March. We will get in touch with you to inform you of the outcome of your application.
To find out more about SMEC, please visit our careers page at http://www.smec.com.
SMEC is an equal opportunity employer. Diversity is a source of strength for our people, our clients, our partners and our communities.
Advertised: 29 May 2015 E. Australia Standard Time
Applications close: 12 Jun 2015 E. Australia Standard Time