Regional Knowledge Management (KM) L&D Adviser

UKREP - United Kingdom Permanent Representation to the European Union

Brussels, Belgium

Applications are invited for the position of Regional Learning & Development Knowledge Management Adviser based at the British Embassy in Brussels. 

The British Embassy is part of a world-wide network of 230 UK overseas missions, representing British security, prosperity and consular interests abroad. We are currently looking to recruit a self-motivated Regional KM Adviser who will have overall regional responsibility for KM activities in alignment with organisational priorities, and the operational success of the Regional Learning & Development Team (RLDT) for the European region.

The successful candidate will report directly to the Regional Head of Learning & Development for Europe also based in Brussels.

Position Responsibilities include:

• Business Partner with Senior Management at British Embassies/Consulates (Posts) across the Europe region, the GLDT and the Knowledge & Technology Department (KTD) to achieve business performance goals and successfully implement KM initiatives;
• Support the effective use of technology to support the Knowledge Excellence strategy through:
  • Encouraging robust IT Learning Needs Analyses to support the Knowledge Excellence strategy;
  • Supporting Posts in establishing and improving KM plans and systems to effectively use technology and organisational knowledge to improve business performance;
  • Supporting Posts in evaluating KM/IT interventions for return on investment;
  • Providing Posts with KM consultancy support and advice. 
• Deliver formal training or other informal IT interventions that meet the specific needs of staff from all Government Departments in their regions e.g. SharePoint 2013, I records, Project Management tools, Microsoft Office tools;
• Deliver ‘soft skills’ CSL and RLDT products to support RLDT account managers as appropriate;
• Overall accountability on local/regional/global projects to ensure quality and timely delivery, on-track budget spend, and accurate monthly financial reporting;
• Active participation in knowledge and best practice sharing across the Regional L&D network.

Qualifications/Experience/Competencies required:

• Bachelors degree, or equivalent evidence of vocational learning;
• At least 5 years of experience in digital/IT/KM delivery;
• At least 3 years of account management/business partnering experience;
• Demonstrated knowledge and experience of learning and development processes including learning needs assessment, learning evaluation and learning design;
• Experience in managing and servicing client accounts within a corporate environment, are preferred;
• Strong interpersonal skills, and fluency in English, both verbal and written, with excellent communications skills;
• Solid experience in working with a wide range of stakeholders, organisations and cultures with sensitivity and effectiveness;
• Demonstrated ability in the following competences:
  • Changing and Improving;
  • Leading and Communicating;
  • Collaborating and Partnering;
  • Delivering Value for Money;
  • Managing a Quality Service;
  • Delivering at Pace.

The role requires substantial regional travel in Europe and occasional travel outside the region. 

This position will be filled on a fixed term contract. Applicants must be legally entitled to work in Belgium. 

Taxable gross monthly salary: €3444.87 with the potential for an additional responsibility allowance. 

Applications with a full CV and cover letter in English should be sent to the Recruitment Officer, Corporate Services Benelux, British Embassy, Avenue d’Auderghem 10 B-1040 Brussels or brussels.recruitment@fco.gov.uk by Thursday 24 April 2014. If applying by email, you should include your full name in the message title and your email and attachments must not exceed 300kB in size. Please also indicate in your application where you saw this advertisement. 

We expect to hold interviews in early May, with a view to the successful applicant starting work as soon as possible, subject to vetting, references and administrative processes.