IT-Specialist, Servers & Storage

• REFERENCE:
  HR0218225
• CONTRACT:
  Full-time
• PRIMARY LOCATION:
  Montréal, Quebec, Canada
• DATE POSTED:
  15 Apr 2014

• Join our leading global mining business
• Work in an autonomous environment that encourages innovation
• Challenging and diverse role based in Montreal 

At Rio Tinto we believe in openness and transparency across our global business, where our people are empowered to grow and learn.  Our successful mining operations are underpinned by a range of centralised services that enable us to provide innovative solutions to meet our customers’ requirements. One of these core services is the global Information, Systems & Technology (IS&T) function, which drives essential business tools to enable our vision of building the mining industry of the future.

As we continue our journey into making key advancements through new technologies, we require visionary people to assist us with aligning and enhancing our IS&T services through systems and applications optimisation and risk mitigation.  

The opportunity

We are looking for an IT-Specialist, Servers & Storage based in our Montreal office, to support ongoing operations and maintenance of server and storage solutions across Rio Tinto, including subject matter expertise, according to defined SLAs.

Our cutting-edge business opens doors for IS&T professionals by providing a work environment that is autonomous, encouraging, innovative and supportive.  You have the opportunity to undertake large-capital global projects and be seen as a service partner through relationships built on trust and integrity.    

What the role entails

This position is suited to a highly experienced, technically skilled professional who has a strong background in applications gained in a global business environment.  Reporting to the Manager, you will be:

This position is suited to a highly experienced, technically skilled professional who has a strong background in applications gained in a global business environment.  Reporting to the Manager, you will be:

• Supporting the delivery of the ongoing operations and maintenance of server and storage solutions across Rio Tinto
• Reporting on relevant vendor performance and processes
• Supporting the development, communication and maintenance of relevant standards for all enterprise units with plan
• Supporting operational direction to manage all aspects of scope
• Supervising tactical support that ensures system health with current maintenance
• Developing and fostering a culture of safety, collaboration and inclusiveness
  

What you will need for this role

To succeed in this challenging and impactful role, you will have:

• Relevant graduate qualification in Operating Systems Servers
• 3-5 years of experience in servers and operations
• Successful track record in supporting the management of a server and storage facility servicing multiple countries and business units
• Experience in monitoring customer service levels, external suppliers including outsource providers
• Knowledge of ITIL framework and business application
• Knowledge of change and release practices for infrastructure delivery and support and implementing continuous improvement methodologies

 

Demonstrated exposure in working with a large organisation that is internationally dispersed is essential.  Previous work experience gained in heavy industry or the mining field would be advantageous but not essential.

In return, we offer you a rewarding salary and benefits package, along with an opportunity to make a real difference and be recognised for your key achievements in delivering business critical projects.  

So if you are ready to deliver positive change and take the challenge, apply today.

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